How to Purchase Our Products
Welcome to our company! We specialize in oil products, sugar, and scrap aluminum. Follow these simple steps to make a purchase:
1. Inquiry and Contact
Step 1: Submit Your Inquiry
- Contact us through email, phone, or our website.
- Provide details such as the product type (oil products, sugar, scrap aluminum), quantity, specifications, delivery terms, and preferred payment method.
Step 2: Initial Response
- Our sales representative will respond within 24 hours to confirm receipt and discuss your needs.
2. Quotation and Negotiation
Step 3: Receive a Quotation
- We will send you a detailed quotation, including product description, quantity, price, delivery terms, and payment terms.
Step 4: Negotiate Terms
- Discuss and adjust terms as needed until both parties agree on the final conditions.
3. Order Confirmation and Contract
Step 5: Place Your Order
- Send us a Purchase Order (PO) to confirm your acceptance of the quotation.
Step 6: Review and Sign the Contract
- We will draft a sales contract based on the agreed terms.
- Both parties review and sign the contract.
4. Payment Processing
Step 7: Payment Arrangement
- We will issue a proforma invoice.
- Make your payment according to the agreed terms (e.g., advance payment, letter of credit).
5. Production and Quality Assurance
Step 8: Order Fulfillment
- We will process your order and ensure quality control throughout production.
6. Logistics and Delivery
Step 9: Packaging and Shipping
- Your products will be carefully packaged and shipped.
- We will provide all necessary shipping documents.
Step 10: Shipment Tracking
- Receive shipping details and tracking information.
7. Post-Delivery
Step 11: Confirm Delivery
- Confirm receipt of your order and ensure everything meets your expectations.
Step 12: Provide Feedback
- Share your feedback on our products and services to help us improve.
8. After-Sales Support
Step 13: Get Support
- Contact us for any after-sales support or if you have any issues with your order.
For more information or assistance, feel free to contact us at [Contact Information].
Thank you for choosing our company for your oil products, sugar, and scrap aluminum needs!
To: All Employees, Buyers and Stakeholders
From: Edi Rivera, (CEO)
Date: May 15, 2024
Subject: Validity of Contracts from EDI@rpservicegroupinc.com
Please be advised that only contracts originating from the email address EDI@rpservicegroupinc.com are valid and legally binding. Any contract not coming from this specific email address should be considered invalid and not legitimate.
Key Points:
- Authorized Email Address:
- Contracts are valid only if they are sent from EDI@rpservicegroupinc.com
- Any contract received from a different email address is not authorized and should be disregarded.
- Verification Process:
- Always check the sender’s email address to ensure it is EDI@rpservicegroupinc.com before taking any action.
- If you are uncertain about the authenticity of a contract, please contact the Legal Department for verification.
- Reporting Suspicious Activity:
- Report any suspicious contracts or emails to security@rpservicegroupinc.com immediately.
- Include details such as the sender’s email address and any attachments received when reporting.
- Security Measures:
- Ensure your email systems are secure and updated regularly to prevent phishing and fraud.
- Be vigilant and verify the authenticity of unexpected emails or attachments.
By following these guidelines, we can protect our company from potential fraud and ensure all contractual agreements are valid and enforceable.
Thank you for your attention to this important matter.
[EDI RIVERA]
Chairman
RP Service Group Inc.
Please circulate this memo to all relevant parties and ensure that everyone is aware of these protocols. If you have any questions or need further clarification, do not hesitate to contact me directly.
Thank you.
[Attachment: Verification Guidelines for Contracts]
cc:
- Legal Department
- IT Department
- Security Team